For patients

Cancer Information Service

The Cancer Information Service is a department of the German Cancer Research Center (DKFZ) in Heidelberg. Since 1986, it has been providing information on cancer. Patients, their relatives, and anyone seeking advice can access free, scientifically sound, and easily understandable information that is free from advertising.

Since March 2010, the Cancer Information Service has had a branch at the National Centre for Tumor Diseases in Dresden (NCT/UCC). Doctors in Dresden answer telephone enquiries from members of the public on all aspects of cancer every day from 8 am to 8 pm on the freephone number 0800 - 420 30 40.

They take the time to address the individual concerns of cancer patients, as well as those of their relatives and anyone seeking advice, in detail. They provide quality-assured information, offer expert guidance, and provide details of advice centers and other points of contact.

Please note that the services offered by the Cancer Information Service do not replace an individual consultation with a doctor or a second medical opinion.

You can find the Cancer Information Service website at www.krebsinformationsdienst.de

Questions about cancer? We are here for you:

0800 - 420 30 40 daily from 8:00 - 20:00
krebsinformationsdienst(at)dkfz.de
www.krebsinformationsdienst.de


krebsinformationsdienst.med


The krebsinformationsdienst.med service has been available since February 2014 witha separate helpline (0800-4304050, Mon-Fri 8:00 a.m. to 8:00 p.m.) and email address (kid.med(at)dkfz.de), which physicians, nurses, psycho-oncologists, and representatives of other healthcare professions can use to contact the Cancer Information Service with questions about cancer patient care.
At https://www.krebsinformationsdienst.de/fachkreise/index.php, specialists can find information specially prepared for them. The service is supplemented by two newsletters at: https://www.krebsinformationsdienst.de/fachkreise/newsletter.php
As a department of the German Cancer Research Center (DKFZ), the Cancer Information Service is jointly by the German Federal Ministry of Education and Research (90%) and the Baden-Württemberg State Ministry of Science, Research and the Arts (10%) . Further information about the DKFZ funding can be found at www.dkfz.de/de/dkfz/foerderung.html.